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Privacy and Personal Information Policy

PRIVACY AND PERSONAL INFORMATION POLICY

Version 17.01.2023

  1. Introduction

    • This Privacy and Personal Information Policy ("Policy") describes our policies and procedures on the collection, use and disclosure of your information when you use Paige Law's website or other online platforms and applications, or Paige Law's legal services (collectively "Services") and tells you about your privacy rights and how the law protects you.

    • By using the Services, you agree to the collection and use of information in accordance with this Policy.

    • If you have any questions regarding this Policy, please contact our Information Protection Office by emailing info@paigelaw.co.za or calling us on 021-0201588.

  2. Information collection

    • While using our Services, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. This may include, but is not limited to: your name, current job title, company address, email address, and telephone number.

    • If your information changes and you continue to use our Services, please send us your updated information.

  3. Log information, cookies, and web beacons

    • Our website may collect standard internet log information including your IP address, browser type and language, access times, and referring website addresses. To ensure that this Website is well managed and to facilitate improved navigation, we, or our service providers, may also use cookies (small text files stored in a user’s browser).

    • Cookies do not typically contain any information that personally identifies a user, though personal information that we store about you may be linked to the information stored in and obtainable from Cookies.

    • Cookies we may use and why

      • Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on your personal computer or mobile device when you go offline until its set expiration date, unless deleted by you before the expiration date, while Session Cookies are deleted as soon as you close your web browser.

      • We use both session and persistent Cookies for the purposes set out below:

        • Session Cookies.These Cookies are essential to provide you with services available through the Website and to enable you to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the Services that you have asked for cannot be provided, and we only use these Cookies to provide you with those Services.

        • Persistent Cookies.These Cookies allow us to remember choices you make when you use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide you with a more personal experience and to avoid you having to re-enter your preferences every time you use the Website.

      • We may also use "Analytics and Performance" cookies, which allow us to track analytics by counting visits and traffic sources so we can measure and improve the performance of our Website. They may be set by us or by third party providers to help us to know which pages or videos are the most and least popular and see how visitors move around the Website.

    • How you can control cookies

    • Email communications. We may also use tracking technologies to determine whether you have read, clicked on, or forwarded certain email communications we send to you so that we can make our communications more helpful and interesting. If you do not wish us to confirm whether you have opened, clicked on or forwarded our communications, you will need to unsubscribe, as it is not possible for us to send these emails without tracking enabled. Registered subscribers can update their communication preferences at any time by contacting us, or you can unsubscribe following the instructions in the individual email communications you receive from us.

  4. Information use

    • Usage Data (refers to data collected automatically, either generated using the website or from the website infrastructure itself (for example, the duration of a page visit)) is collected automatically when using the website.

    • Usage Data may include information such as your device's IP address, browser type, browser version, the pages of our website that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

    • When you access the website by or through a mobile device, we may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data.

    • We may also collect information that your browser sends whenever you visit our website or when you access the Services by or through a mobile device.

    • You may at any time request that we discontinue sending you emails or other communications generated in response to your provision of personal information via this Website.

  5. Use of Personal Information

    • Paige Law may use the personal information you provide us for the following purposes:

      • To provide and maintain our Services, including to monitor the usage of our Services;

      • To manage your account and your registration as a user of the Services;

      • For the performance of a contract;

      • To contact you:  by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation;

      • To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information;

      • To manage your requests to us;

      • For business transfers: we may use your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by us about our Services users is among the assets transferred.

      • For other purposes: we may use your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Services, products, services, marketing and your experience.

    • We may share your personal information in the following situations:

      • With our employees to provide you with the Services;

      • With Services Providers: we may share your personal information with Services Providers to monitor and analyse the use of our Services, to contact you;

      • For business transfers: we may share or transfer your personal information in connection with, or during negotiations of, any merger, sale of Paige Law assets, financing, or acquisition of all or a portion of our business to another company;

      • With Affiliates: we may share your information with our affiliates, in which case we will require those affiliates to honour this Policy. Affiliates include any subsidiaries, joint venture partners or other companies that we control or that are under common control with us;

      • With business partners: We may share your information with our business partners to offer you certain products, services or promotions;

      • With other users: when you share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside;

      • As required by law;

      • With your consent: We may disclose your personal information for any other purpose with your consent.

    • By providing information through this Website, or using our Services, you are consenting to the disclosures described above.

  6. Blogs, forums, wikis, and other social media

    • This Website may host various blogs, forums, wikis, and other social media applications or services that allow you to share content with other users (collectively “Social Media Applications”). Any personal information or other information that you contribute to any Social Media Application can be read, collected, and used by other users of that Social Media Application over whom we have little or no control. Therefore, we are not responsible for any other user’s use, misuse, or misappropriation of any personal information or other information that you contribute to any Social Media Application.

  7. Retention Periods

    • Paige Law will keep your personal information only for as long as is necessary for the purposes set out in this Policy and to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

    • Paige Law will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our Services, or we are legally obligated to retain this data for longer time periods.

  8. Transfer of Your personal information

    • Your information, including personal information, is processed at Paige Law's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of your province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

    • Your consent to this Policy followed by your submission of such information represents your agreement to that transfer.

    • Paige Law will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Policy and no transfer of your personal information will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

  9. Disclosure of Your personal information

    • Business Transactions. If Paige Law is involved in a merger, acquisition or asset sale, your personal information may be transferred. We will provide notice before your personal information is transferred and becomes subject to a different policy.

    • Law enforcement. Under certain circumstances, Paige Law may be required to disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

    • Access to information. Visitors who would like to request access to their information, to update their details, or unsubscribe from communications should contact our Information Protection Office at info@paigelaw.co.za. In all cases we will treat requests to access information or change information in accordance with applicable legal requirements.

  10. Information security

    • We have in place reasonable commercial standards of technology and operational security to protect all information provided by visitors via this Website and the use of our Services, from unauthorized access, disclosure, alteration, or destruction.

  11. Changes to our Policy

    • We may modify or amend this Policy from time to time at our discretion. When we make changes to this Policy, we will amend the revision date at the top of this page, and such modified or amended Policy shall be effective as to you and your information as of that revision date.

  12. Children's privacy protection

    • We understand the importance of protecting children's privacy in the interactive online world. This Website is not designed for, or intentionally targeted at, children 18 years of age or younger. It is not our policy to intentionally collect or maintain information about anyone under the age of 18.

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